Privacy Policy and Data Protection

This privacy policy explains how we collect, use, and protect your personal information when you use our financial planning services, in compliance with Malaysian data protection laws.

Last Updated: August 12, 2025

Information We Collect

We collect information necessary to provide personalized financial planning services and maintain our professional relationship with you.

Personal Information

• Contact details including name, address, phone number, and email
• Financial information such as income, expenses, assets, and financial goals
• Identity verification documents as required by Malaysian regulations
• Communication records including consultation notes and correspondence

Usage Data

We automatically collect information about how you use our website and services, including IP addresses, browser types, pages visited, and interaction patterns to improve our platform.

How We Use Your Information

We use your personal information solely for legitimate business purposes related to providing financial planning services.

• Delivering personalized financial planning consultations and recommendations
• Communicating with you about your financial plan and appointments
• Complying with regulatory requirements and legal obligations
• Improving our services and website functionality
• Sending relevant financial planning resources and updates with your consent

Legal Basis for Processing

We process your personal data based on several legal grounds under Malaysian data protection law.

How We Share Your Information

We only share your personal information in limited circumstances and always in accordance with Malaysian privacy laws.

• With your explicit consent for specific purposes
• When required by Malaysian law or regulatory authorities
• With trusted service providers who assist in delivering our services under strict confidentiality agreements

Data Security Measures

We implement comprehensive security measures including encryption, access controls, regular security audits, and staff training to protect your financial information from unauthorized access, use, or disclosure.

Your Privacy Rights

Under Malaysian data protection law, you have several rights regarding your personal information.

• Right to access and obtain copies of your personal data
• Right to correct inaccurate or incomplete information
• Right to withdraw consent for data processing
• Right to request deletion of your data (subject to legal requirements)
• Right to restrict or object to certain types of data processing

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your website experience and analyze usage patterns.

For detailed information about our cookie usage, please review our separate Cookie Policy. Cookie Policy

Data Retention Periods

We retain your personal information only as long as necessary for providing services and meeting regulatory requirements. Financial planning records are typically retained for 7 years as required by Malaysian financial services regulations.

Children's Privacy Protection

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children, and if we become aware of such collection, we will delete it promptly.

Privacy Policy Updates

We may update this privacy policy to reflect changes in our practices or applicable laws. We will notify you of material changes and post the updated policy with a new effective date of July 24, 2025.

Contact Information

For questions about this privacy policy or to exercise your privacy rights, please contact our Data Protection Officer using the information provided in our contact section.